6401.1 Exam Dumps
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| Certification Provider: | Avaya |
|---|---|
| Exam Code / Number: | 6401.1 |
| Exam Name: | Avaya IP Office Implementation Exam |
| Exam Questions: | 115 |
| Last Updated: | Aug 24, 2026 |
| Corresponding Certification: | Avaya Specialist |
(304 Up Votes)Avaya 6401.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Installation & Initial Setup | 25% | - Hardware and software requirements - IP Office server and edition deployment - Basic system configuration and activation |
| Topic 2: Features & Applications | 20% | - IP Office Contact Center basics - Call routing, groups and hunt groups - Voicemail Pro and unified messaging |
| Topic 3: Maintenance, Security & Troubleshooting | 15% | - Monitoring, logging and fault resolution - Security settings and access control - System backup, restore and upgrades |
| Topic 4: User & Device Configuration | 20% | - User accounts, profiles and permissions - Line appearance and call handling settings - IP phones, soft clients and extensions |
| Topic 5: Networking & Connectivity | 20% | - LAN/WAN topology and IP addressing - QoS and firewall traversal - SIP trunking and VoIP configuration |