Microsoft Pro. Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician 070-682 Certified Exam Dumps

070-682 Exam Dumps

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Certification Provider: Microsoft
Exam Code / Number: 070-682
Exam Name: Pro. Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician
Exam Questions: 190
Last Updated: Jun 20, 2026
Corresponding Certification: MCITP

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Microsoft 070-682 Exam Syllabus Topics:

SectionObjectives
Topic 1: Manage and Maintain Windows 7 Systems- System maintenance
  • 1. Performance monitoring
  • 2. Troubleshooting client systems
Topic 2: Configure Hardware and Applications- Device drivers and compatibility
  • 1. Application compatibility solutions
  • 2. Install and configure drivers
Topic 3: Configure Network Connectivity- Network settings
  • 1. IPv4/IPv6 configuration
  • 2. Remote management configuration
Topic 4: Identify and Resolve Application Issues- Troubleshooting techniques
  • 1. Application installation failures
  • 2. Application performance issues
Topic 5: Identify and Resolve Networking Issues- Network problem resolution
  • 1. Enterprise network connectivity issues
  • 2. Remote and wireless issues
Topic 6: Support Mobile Users- Mobile support strategies
  • 1. Wireless connectivity support
  • 2. Remote access support
Topic 7: Install, Upgrade, and Migrate Windows 7- Perform clean install and upgrades
  • 1. Hardware and software compatibility
  • 2. User state migration


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