MB-280 Exam Dumps

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Certification Provider:	Microsoft
Exam Code / Number:	MB-280
Exam Name:	Microsoft Dynamics 365 Customer Experience Analyst
Exam Questions:	138
Last Updated:	Jun 26, 2026
Corresponding Certification:	Microsoft Certified

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Microsoft MB-280 Exam Syllabus Topics:

Topic	Details
Topic 1	Demonstrate Dynamics 365 Customer Insights Capabilities: This section focuses on leveraging customer data to drive sales strategies through Dynamics 365 Customer Insights.
Topic 2	Implement Dynamics 365 Sales: This section focuses on the essential processes for setting up and managing Dynamics 365 Sales effectively for Dynamics 365 Sales Professionals.
Topic 3	Implement the Dynamics 365 App for Outlook: This section emphasizes the integration of Dynamics 365 with Outlook to enhance productivity and streamline sales processes for Dynamics 365 Sales Professionals.

Reference: https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/mb-280