MB-910日本語 Exam Dumps

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Certification Provider:	Microsoft
Exam Code / Number:	MB-910J
Exam Name:	Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版)
Exam Questions:	161
Last Updated:	Jun 29, 2026
Corresponding Certification:	Microsoft Dynamics 365 Fundamentals

Go To MB-910日本語 Questions

Upon passing the MB-910 exam, candidates will be awarded the Microsoft Dynamics 365 Fundamentals (CRM) certification. Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) certification demonstrates that the candidate has the skills and knowledge necessary to effectively use Dynamics 365 for customer relationship management. It can help professionals advance their careers and increase their value to their organization or clients.

Microsoft MB-910日本語 Exam Syllabus Topics:

Topic	Details
Topic 1	Describe Dynamics 365 Field Service: This section focuses on the Field Service functionalities, such as work order management and resource scheduling. It further describes capabilities related to Field Service, emphasizing how these tools improve service delivery in field operations and strengthen customer satisfaction.
Topic 2	Explore the core capabilities of customer engagement apps in Dynamics 365: Business owners are introduced to the foundations of customer engagement apps, providing an understanding of unified data management and customer interaction tracking. Additionally, it highlights shared activities and integration options to ensure seamless operations across apps within the Dynamics 365 ecosystem.
Topic 3	Describe Dynamics 365 Customer Insights: In this topic, business owners gain knowledge of Customer Insights - Journeys to better understand customer interactions and campaigns. Additionally, it explores Customer Insights - Data, which emphasizes data collection and analysis for improved decision-making. This topic is pivotal for comprehending how to tailor customer experiences effectively.
Topic 4	Describe Dynamics 365 Customer Service: Through this topic, business owners learn how to enhance service delivery by exploring Customer Service features, such as case management and self-service portals. Moreover, it describes Customer Service capabilities and related apps, highlighting tools for streamlining customer support operations.
Topic 5	Describe Dynamics 365 Sales: This section enables business owners to explore the core functionality of Sales within Dynamics 365, including lead and opportunity management. It also covers Sales capabilities and related apps, focusing on automation tools that optimize sales processes and foster efficient relationship management.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910

The MB-910 exam covers a range of topics related to Microsoft Dynamics 365 Fundamentals (CRM), including customer engagement, sales automation, marketing automation, customer service management, and analytics. MB-910J exam also covers the basics of Microsoft Power Platform, including PowerApps, Power BI, and Power Automate.

To prepare for the exam, candidates can take advantage of a range of resources provided by Microsoft, including online courses, practice tests, and study guides. These resources are designed to help candidates build their knowledge and skills and prepare for the exam. Additionally, candidates can also gain hands-on experience by working with Microsoft Dynamics 365 and participating in training programs.

Microsoft MB-910 Certification Exam is designed for individuals who seek to demonstrate their foundational knowledge of the Microsoft Dynamics 365 CRM. MB-910J exam is designed for individuals who are interested in pursuing a career in customer relationship management and would like to gain a fundamental understanding of the Dynamics 365 platform. MB-910J exam covers a wide range of topics, including Dynamics 365 marketing, sales, customer service, and project service automation.