920-183 Exam Dumps
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| Certification Provider: | Nortel |
|---|---|
| Exam Code / Number: | 920-183 |
| Exam Name: | Callpilot RIS.5.0 System Administrator |
| Exam Questions: | 56 |
| Last Updated: | Jun 20, 2026 |
| Corresponding Certification: | NCSS |
(396 Up Votes)Nortel 920-183 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Feature Configuration & Services | 20% | - Voice messaging and auto-attendant setup - Unified messaging and email integration - Multimedia and advanced features - Call routing and dial plan configuration |
| System Overview & Architecture | 20% | - Integration with PBX and telephony systems - Server architecture and deployment models - CallPilot 5.0 hardware and software components |
| System Administration & Management | 25% | - Performance monitoring and optimization - Security management and access control - System maintenance and routine tasks - Backup and restore procedures |
| Troubleshooting & Support | 10% | - Hardware and software fault recovery - Diagnosing common system issues - Log analysis and error resolution |
| Installation & Configuration | 25% | - Software installation and upgrades - System initialization and setup - Mailbox and user account provisioning - Network configuration and IP settings |