922-092 Exam Dumps
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| Certification Provider: | Nortel |
|---|---|
| Exam Code / Number: | 922-092 |
| Exam Name: | Comm Svr 1000 Rls.5.0 Eng. for Contact Center & Messaging |
| Exam Questions: | 100 |
| Corresponding Certification: | Nortel Other Certification |
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Nortel 922-092 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Contact Center Configuration | 35% | - Call routing and queuing - Contact Center Manager integration - Agent and supervisor administration |
| Topic 2: Messaging System Integration | 25% | - Unified messaging configuration - CallPilot messaging platform - Voicemail and auto-attendant setup |
| Topic 3: Maintenance and Troubleshooting | 20% | - System monitoring and diagnostics - Backup and restore procedures - Common issue resolution |
| Topic 4: Communication Server 1000 Rls.5.0 Overview | 20% | - System architecture and components - Release 5.0 features and enhancements |