1Z0-996-21 Exam Dumps

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Certification Provider:	Oracle
Exam Code / Number:	1Z0-996-21
Exam Name:	Oracle Utilities Customer Cloud Service 2021 Implementation Essentials
Exam Questions:	72
Last Updated:	Aug 23, 2026
Corresponding Certification:	Oracle Utilities Customer Cloud

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Oracle 1Z0-996-21 exam is a valuable certification for professionals who want to enhance their career in implementing Oracle Utilities Customer Cloud Service 2021. By earning this certification, candidates can demonstrate their expertise in configuring and managing the service, troubleshoot issues, and implement best practices to deliver outstanding customer service.

Oracle Utilities Customer Cloud Service 2021 Implementation Essentials exam is designed for individuals who are responsible for implementing customer cloud services in the utilities industry. Candidates who pass 1Z0-996-21 exam will have a comprehensive understanding of the Oracle Utilities Customer Cloud Service 2021 and will be able to apply it to real-world scenarios. 1Z0-996-21 exam measures the candidate's ability to configure, implement, and manage the Oracle Utilities Customer Cloud Service 2021.

Oracle 1Z0-996-21 Exam Syllabus Topics:

Topic	Details
Topic 1	Explain the relationship between devices and measureing components Configure a new device config type and associate a measuring component to a device
Topic 2	Expalin the categories of IMD exceptions (generated by VEE rules) Explain the different types of measuring components
Topic 3	Explain the possible relationships between measuring components, service points and usage subscriptions Explain the IMD exception statuses and the Automatic Retry functionality
Topic 4	Explain the concept of Service Order Children Activities Maintain and Manage Customer Information
Topic 5	Use the Get Scalar Details usage rule to retrieve scalar measurements for scalar internal measuring components Explain the differences between initial measurements, final measurements, and usage
Topic 6	Configure and Manage Credit & Collections and Overdue Processes Design and set up the admin data required to effectively configure a usage subscription
Topic 7	Manage Overpayment and Payment Distribution Explain the concept of a measuring component and the strcutures that represent them
Topic 8	Configure new VEE groups that contain base packate VEE rules and apply a VEE group to a device or device type Explain the derived values and how they are associated with the final measurements
Topic 9	Explain the high level process of loading measurements through to calculating usage Explain the relationships between usage transactions and usage subscriptions

Reference: https://education.oracle.com/oracle-utilities-customer-cloud-service-2021-implementation-essentials/pexam_1Z0-996-21