B2C-Solution-Architect Exam Dumps

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Certification Provider:	Salesforce
Exam Code / Number:	B2C-Solution-Architect
Exam Name:	Salesforce Certified B2C Solution Architect
Exam Questions:	154
Last Updated:	Jul 10, 2026
Corresponding Certification:	Salesforce Architec

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Salesforce B2C-Solution-Architect Certification Exam is a computer-based exam that consists of 60 multiple-choice questions. B2C-Solution-Architect exam duration is 105 minutes, and candidates must score at least 68% to pass the exam. B2C-Solution-Architect exam fee is $400, and it can be taken online or at a testing center.

Salesforce B2C-Solution-Architect Exam Syllabus Topics:

Topic	Details
Topic 1	Architecture Design: This section empowers solution architects to illustrate interactions between Salesforce products and third-party systems for commerce journeys. It emphasizes analyzing processes to propose value-driven customer experiences, recommending multi-cloud strategies for personalized solutions, and addressing data security and residency requirements with impact-conscious implementation plans.
Topic 2	Data Models and Management: The focus here is on articulating Commerce object relationships, integrating systems for prioritized business objectives, and employing Salesforce privacy management features. Solution architects also gain the expertise to extend standard data models for high-volume processing, navigate system limitations, and implement best practices for data migration strategies using Salesforce tools.
Topic 3	Discovery and Customer Success: This topic equips solution architects to master customer engagement by planning agendas, gathering and documenting requirements, and crafting designs tailored to scenarios. It emphasizes product selection based on Salesforce's capabilities and validates B2C architecture by addressing systems of record, key objects, and risks. Additionally, the topic enhances skills to recommend implementation approaches, articulate relative effort, and manage dev-ops lifecycles in multi-cloud environments to meet change management objectives.
Topic 4	Functional Capabilities and Business Value: Solution architects gain expertise in aligning Salesforce B2C products to customer requirements, showcasing seamless consumer journeys across marketing, purchasing, servicing, and loyalty. This topic further demonstrates optimizing post-purchase experiences in multi-cloud solutions, delivering outstanding customer satisfaction by leveraging Salesforce's integrated capabilities.
Topic 5	Integration: This topic prepares solution architects to design multi-cloud integrations, recognizing OOTB features, system constraints, and the need for custom solutions. It delves into recommending integration patterns suited to data volumes, latency, and compliance requirements, while demonstrating secure methods to connect Service Cloud, B2C Commerce, and Marketing Cloud environments using APIs and protocols.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-b2c-solution-architect---Arch-302

Achieving the Salesforce Certified B2C Solution Architect certification demonstrates to employers and clients that a candidate has the expertise and knowledge needed to lead B2C solution design and implementation projects. Certified individuals are able to design and architect solutions that align with business goals and objectives, while also leveraging the full capabilities of the Salesforce platform to deliver exceptional customer experiences.

Salesforce B2C-Solution-Architect exam is designed for professionals who specialize in building customer-centric solutions for businesses. Salesforce Certified B2C Solution Architect certification focuses on the Salesforce B2C Commerce platform, which helps companies create personalized shopping experiences for their customers across multiple channels. As a Salesforce Certified B2C Solution Architect, you will be responsible for designing and implementing solutions that cater to the needs of individual customers while also aligning with the company's overall business objectives.