BA-201 Exam Dumps
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| Certification Provider: | Salesforce |
|---|---|
| Exam Code / Number: | BA-201 |
| Exam Name: | Salesforce Certified Business Analyst |
| Exam Questions: | 315 |
| Last Updated: | Jun 26, 2026 |
| Corresponding Certification: | Salesforce Business Analyst |
(198 Up Votes)Salesforce BA-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Discovery | 17% | - Analyze current state and future state processes - Document business requirements and user stories - Identify business needs, pain points, and objectives - Conduct stakeholder interviews and workshops |
| Collaboration with Stakeholders | 23% | - Facilitate communication between business and technical teams - Manage stakeholder expectations and priorities - Build consensus on requirements and solutions - Conduct effective meetings and presentations |
| User Story Development | 20% | - Manage user story backlog and prioritization - Define acceptance criteria for user stories - Break down epics into manageable user stories - Write clear and actionable user stories |
| Requirements Management | 23% | - Elicit and document functional and non-functional requirements - Prioritize requirements based on business value - Manage requirements traceability - Validate and verify requirements with stakeholders |
| Business Process Mapping | 17% | - Analyze impact of changes on stakeholders - Map current and future business processes - Create process flow diagrams and documentation - Identify process gaps and improvement opportunities |