Salesforce Certified Nonprofit Success Pack Consultant NP-Con-101 Certified Exam Dumps

NP-Con-101 Exam Dumps

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Certification Provider: Salesforce
Exam Code / Number: NP-Con-101
Exam Name: Salesforce Certified Nonprofit Success Pack Consultant
Exam Questions: 269
Last Updated: Jul 07, 2026
Corresponding Certification: Salesforce Consultant

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Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Program and Service Delivery18%- Case management and client services
  • 1. Service delivery tracking
  • 2. Nonprofit Cloud Case Management integration
- Program Management Module (PMM)
  • 1. Programs, engagements, and services
  • 2. Participant tracking and outcomes
Topic 2: Nonprofit Success Pack Overview and Architecture15%- NPSP core components and data model
  • 1. Contact relationships and affiliations
  • 2. Household and account models
  • 3. NPSP object structure and relationships
- NPSP settings and configuration framework
  • 1. Package configuration options
  • 2. Global settings and customizations
Topic 3: Reporting and Analytics5%- NPSP-specific reports and dashboards
  • 1. Household and donor analytics
  • 2. LYBUNT, SYBUNT, and giving reports
Topic 4: Data Management and Quality15%- Data import and export
  • 1. NPSP Data Import Tool vs Data Loader
  • 2. Bulk data operations
- Duplicate management and data cleaning
  • 1. Matching rules and deduplication
  • 2. Data validation and governance
Topic 5: Solution Design and Implementation20%- Requirements gathering and solution design
  • 1. Aligning NPSP features with nonprofit needs
  • 2. Declarative vs custom development
- Deployment and change management
  • 1. Governance and maintenance best practices
  • 2. Testing and deployment strategies
Topic 6: Fundraising and Donation Management22%- Donation and payment processing
  • 1. One-time and recurring donations
  • 2. Payment gateway integration
  • 3. Soft credits and matching gifts
- Gift management and acknowledgement
  • 1. Receipting and acknowledgement processes
  • 2. Donation lifecycle tracking


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