Exam Plat-Arch-201 Topic 1 Question 4 Discussion

Actual exam question for Salesforce's Plat-Arch-201 exam
Question #: 4
Topic #: 1
Northern Trail Outfitter has implemented Salesforce for its associates nationwide, Senior management is concerned that the executive dashboard is not reliable for their real-time decision- making. On analysis, the team the following issues with data entered in Salesforce.
- Information in certain records is incomplete.
- Incorrect entry in certain fields causes records to be excluded in
report fitters.
- Duplicate entries cause incorrect counts.
Which three steps should a data architect recommend to address the issues?

Suggested Answer: B,C,D Vote an answer

According to the Salesforce documentation, data quality is the measure of how well the data in Salesforce meets the expectations and requirements of the users and stakeholders. Data quality can be affected by various factors, such as data entry errors, data duplication, data inconsistency, data incompleteness, data timeliness, etc. To address the issues with data quality that affect the reliability of executive dashboards, a data architect should recommend:
Building a sales data warehouse with purpose-built data marts for dashboards and senior management reporting (option B). This means creating a separate database or system that stores and organizes sales data from Salesforce and other sources for analytical purposes. A data warehouse can provide a single source of truth for sales data and enable faster and more accurate reporting and analysis. A data mart is a subset of a data warehouse that focuses on a specific subject or business area, such as sales performance, customer segmentation, product profitability, etc. A data mart can provide tailored and relevant data for different users or groups based on their needs and interests.
Exploring third-party data providers to enrich and augment information entered in Salesforce (option C). This means using external services or tools that can validate, correct, update, and enhance the data that is entered or imported into Salesforce. This can help improve data quality and accuracy, and reduce data duplication and incompleteness.
Leveraging Salesforce features, such as validation rules, to avoid incomplete and incorrect records (option D). This means using features that allow defining rules and criteria to validate the data that is entered or updated by the users or integrations. This can help prevent invalid or incorrect data from being saved, and trigger actions or alerts to correct or improve the data.

by Benjamin at Jul 04, 2026, 10:12 PM

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