ABPMP International Certified Business Process Associate (CBPA) - CBPA FREE EXAM DUMPS QUESTIONS & ANSWERS

A. The goal of a process analysis is to identify inefficient employees. B. A process analysis must be conducted once a year. C. Process analysis simulates the customer view. D. Organizational culture must be understood in context.

A. Defined business rules B. A good database management system C. Consolidation of all spreadsheets used in the project D. A breaking down of organizational silos

A. Loss of power and control B. Decrease of salaries C. Threat of layoffs D. Implementation of new technologies

A. The rules and guidelines used to measure, monitor, and control business activities B. The management procedures needed to execute primary processes C. Required resources and infrastructure needed to support primary processes D. The information technology management of the primary processes

A. The routing of task automation B. A summary of activities and tasks in a process C. Employee task descriptions D. A sequential grouping of activities within a business area

A. KPIs should be easy to understand and have a recognizable relationship to the result B. KPIs provide timely and useful data to control and improve process performance C. KPIs are aligned as closely as possible to the organization's goals D. KPIs measure only personal performance assessments

A. In a Lean approach, identify anything that impedes or slows down the value stream B. Create a graphical representation of the value-added steps in a process C. Document the logical flow of work D. Document how the customer pays for the output of the value stream

A. Improved cash flow from detailed process documentation B. Better conditions by deploying a Business Process Management System (BPMS) C. Higher customer satisfaction by graphically depicted processes D. Greater agility in achieving business-aligned goals