132-S-708-1 Exam Dumps
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| Certification Provider: | Avaya |
|---|---|
| Exam Code / Number: | 132-S-708-1 |
| Exam Name: | Specialist: Avaya Voice Self-Service Design Elective Exam |
| Exam Questions: | 80 |
| Last Updated: | Jun 20, 2026 |
| Corresponding Certification: | Avaya Specialist |
(305 Up Votes)Avaya 132-S-708-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Integration | 25% | - Contact center and agent transfer integration - High availability and failover design - CTI and database integration |
| Topic 2: Design Tools & Application Development | 25% | - Prompts, grammars, and speech interface design - Call flow and application logic design - Dialog Designer and VoiceXML |
| Topic 3: Implementation & Troubleshooting | 15% | - Common issues and resolution - Performance monitoring and optimization - Deployment and configuration |
| Topic 4: Speech & Media Components | 15% | - Text-to-Speech and Automatic Speech Recognition - Media processing and hardware platforms |
| Topic 5: Voice Self-Service Fundamentals | 20% | - Core concepts and architecture - Avaya Voice Portal / Experience Portal components |