132-S-708 Exam Dumps
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| Certification Provider: | Avaya |
|---|---|
| Exam Code / Number: | 132-S-708 |
| Exam Name: | Avaya Voice Self-Service Design Elective Exam |
| Exam Questions: | 77 |
| Last Updated: | Jul 14, 2026 |
| Corresponding Certification: | Avaya-Certification |
(347 Up Votes)Avaya 132-S-708 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Speech & Media Components | 20% | - Speech recognition and text-to-speech - Prompt and grammar design - Media processing and hardware |
| Topic 2: Integration & Solution Design | 20% | - Contact center and CTI integration - Routing and agent transfer logic - Database and third-party system integration |
| Topic 3: Design Tools & Development | 25% | - VoiceXML application design - Call flow and logic design - Avaya Dialog Designer |
| Topic 4: Voice Self-Service Fundamentals & Architecture | 25% | - Components and deployment models - Avaya Voice Portal / Experience Portal architecture - Sizing and capacity planning |
| Topic 5: High Availability & Troubleshooting | 10% | - Performance monitoring and troubleshooting - Failover and redundancy design |