Avaya Specialist - Interaction Center/ Operational Analyst Design and Implement 132-S-715.1 Certified Exam Dumps

132-S-715.1 Exam Dumps

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Certification Provider: Avaya
Exam Code / Number: 132-S-715.1
Exam Name: Specialist - Interaction Center/ Operational Analyst Design and Implement Exam
Exam Questions: 100
Corresponding Certification: Avaya-Certification

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Avaya 132-S-715.1 Exam Syllabus Topics:

SectionObjectives
Implementation and Configuration- System implementation
  • 1. Installation planning
  • 2. Configuration procedures
  • 3. User and resource configuration
Integration and Administration- Solution administration
  • 1. Application integration
  • 2. Security and access management
  • 3. Maintenance and administration
Troubleshooting and Validation- Operational support
  • 1. Problem diagnosis
  • 2. Performance monitoring and optimization
  • 3. System verification
Operational Analyst Design- Operational Analyst concepts
  • 1. Reporting architecture
  • 2. Historical and real-time reporting
  • 3. Data collection and analysis
Interaction Center Solution Architecture- Interaction Center components
  • 1. Overall solution architecture
  • 2. Server and client components
  • 3. Integration with Avaya communication platforms


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