Avaya Specialist - Interaction Center/ Operational Analyst Design and Implement 132-S-715.1 Certified Exam Dumps

132-S-715.1 Exam Dumps

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Certification Provider:	Avaya
Exam Code / Number:	132-S-715.1
Exam Name:	Specialist - Interaction Center/ Operational Analyst Design and Implement Exam
Exam Questions:	100
Corresponding Certification:	Avaya-Certification

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Avaya 132-S-715.1 Exam Syllabus Topics:

Section	Objectives
Implementation and Configuration	- System implementation 1. Installation planning 2. Configuration procedures 3. User and resource configuration
Integration and Administration	- Solution administration 1. Application integration 2. Security and access management 3. Maintenance and administration
Troubleshooting and Validation	- Operational support 1. Problem diagnosis 2. Performance monitoring and optimization 3. System verification
Operational Analyst Design	- Operational Analyst concepts 1. Reporting architecture 2. Historical and real-time reporting 3. Data collection and analysis
Interaction Center Solution Architecture	- Interaction Center components 1. Overall solution architecture 2. Server and client components 3. Integration with Avaya communication platforms