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Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: SME Solution Design | - Designing Avaya SME communication solutions
|
| Topic 2: IP Office Hardware | - Hardware components and interfaces
|
| Topic 3: Customer Requirements Analysis | - Business and technical requirements gathering
|
| Topic 4: Applications and Messaging | - Communication applications deployment
|
| Topic 5: System Installation and Configuration | - Deployment and administration
|
| Topic 6: Maintenance and Troubleshooting | - Operational support and diagnostics
|
| Topic 7: Networking and Call Routing | - Voice networking configuration
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
An IP Office with Embedded Voicemail (EVM) has the time set using the system telephone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?
- A. net time
- B. get time
- C. time server
- D. time
Correct Answer: A 🗳️
The Customer Call Reporter (CCR)server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?
- A. https://localhost/CCRWebAgent
- B. http://192.168.42.100:8888
- C. http://192.168.42.100:8080/inyama/inyama.html
- D. http://localhost/CCRWebAgent
- E. http://192.168.42.100/CCRWebClint
Correct Answer: E 🗳️
The Customer Call Reporter(CCR)installation is now completed, but a user with the name ''Agent 1'is not showing in the CCR Web page.
- A. Go to CCR and check on Supervision Setting and enable ''Agent1''as a CCR agent.
- B. Go to CCR, log-in as Administrator, and enable ''Agent1''as a CCR agent.
- C. ''Agent1''cannot be used as a name for a CCR agent.
- D. Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.
Correct Answer: D 🗳️
Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)
- A. User and SIP extension in IP Office
- B. User profile set to Teleworker
- C. Available VCM resource
- D. Advanced System license
- E. Set user profiles to Virtual
Correct Answer: A,C 🗳️
A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?
- A. 3
- B. 2
- C. 1
- D. 4
Correct Answer: C 🗳️
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