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Instant Access Avaya 3002 Exam Premium Dumps - FreeCram
A certification from Avaya still turns heads on a resume. The 3002 exam is your way in, and FreeCram gives you 60 practice questions aligned with the Avaya IP Office™ Platform Configuration and Maintenance objectives to get you there.
Avaya 3002 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office™ Platform Configuration and Maintenance Exam |
| Exam Number: | 3002 |
| Exam Format: | Scenario-based, Multiple choice, Drag and drop |
| Available Languages: | English |
| Certificate Validity Period: | 3 years |
| Related Certifications: | ACSS - IP Office ACSS-3000 |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Exam Price: | 125 USD |
| Real Exam Qty: | 60-70 |
| Recommended Training: | Avaya Learning Center Avaya Official IP Office Training |
| Exam Registration: | Pearson VUE Registration Avaya Certification Portal |
| Sample Questions: | Avaya 3002 Sample Questions |
| Exam Way: | Online proctored or in-person at Pearson VUE authorized test centers |
| Pre Condition: | No formal prerequisites; recommended 6-12 months hands-on experience with Avaya IP Office |
| Official Syllabus URL: | https://support.avaya.com/certification/ |
Avaya 3002 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Call Routing and Trunk Configuration | 15% | - Time profiles and hunt groups - Incoming/outgoing call routing - SIP and H.323 trunk setup |
| Topic 2: Monitoring, Maintenance and Troubleshooting | 20% | - Alarms, logs and reporting - System Status and Monitor tools - Common fault resolution - Backup, restore and upgrades |
| Topic 3: System Configuration | 20% | - System parameters and network settings - Initial setup using IP Office Manager - Security administration and access control |
| Topic 4: Voicemail and Unified Messaging | 10% | - Message management features - Voicemail Pro configuration - Unified messaging integration |
| Topic 5: IP Office Platform Architecture | 15% | - Hardware and software components - Server Edition and Select platforms - Licensing and activation |
| Topic 6: User and Endpoint Management | 20% | - Extension assignment and licensing - IP phone and endpoint configuration - User creation and permissions |
Avaya 3002 Exam: Frequently Asked Questions
The 3002 exam is the official exam behind the Avaya Certified Support Specialist (ACSS) credential from Avaya. It sits at the Professional level of the Avaya certification track. It is also associated with ACSS - IP Office, ACSS-3000. The FreeCram practice questions on this page map to the same objectives, so you can measure your readiness before you book a seat.
The 3002 exam contains 60-70 questions and gives you 90 minutes to complete them. That pace leaves little room for getting stuck, so train yourself to flag a hard question, move on, and circle back later. Run at least one full timed session in the FreeCram test engine a week before your exam date to check whether your pacing holds under pressure.
You need 70% to pass the 3002 exam, and the official registration fee is 125 USD. A retake means paying that fee again in full, which makes thorough preparation the cheaper option by far. Before scheduling, take a timed FreeCram practice test; if you are not scoring comfortably above the passing line, give yourself more study time instead of booking on hope.
No formal prerequisites; recommended 6-12 months hands-on experience with Avaya IP Office
Requirements can change, so confirm the latest details on the official Avaya exam page before you register.
You can book the 3002 exam through the following official channels:
The exam is delivered Online proctored or in-person at Pearson VUE authorized test centers, so pick the option that suits you when booking.
Avaya points candidates to these official courses:
Once you have worked through the official material, wrap up your preparation with the 60 practice questions from FreeCram to lock in what you have learned.
Yes. A free 3002 PDF demo is available, so you can check the question style and answer quality before you commit. Every purchase also includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.
Your purchase is protected by our 100% Money Back Guarantee. If you take the 3002 exam within 60 days of purchase and do not pass, send us a scanned enrollment slip and your official Score Report PDF within two days of the exam; approved refunds are processed within seven days. The candidate name must match the payer name, and the guarantee does not apply to exams taken within three days of purchase, to products that were downloaded but never used in an exam sitting, or to free materials and expired orders. If you would rather keep studying, we can instead exchange your order for two free exam products of equal value while your original product keeps its update service. Delivery itself is instant: your download is emailed within one minute of payment and stays available in your member zone, with no limit on how many computers you can install it on. If nothing arrives within two hours, contact our customer service team.
The 3002 syllabus is divided into 6 domains, including IP Office Platform Architecture (15%), User and Endpoint Management (20%), and System Configuration (20%). The complete breakdown, with every domain and its subtopics, is listed in the Exam Topics section above — review it line by line and flag the areas where you feel weakest.
Avaya IP Office™ Platform Configuration and Maintenance Sample Questions:
From which application are log files required for escalating issues to Avaya support?
- A. Manager Report
- B. Customer Call Status
- C. SMDR
- D. System Monitor
Correct Answer: D 🗳️
Which two statements describe what is required to set up a Small Community Network (SCN) consisting of four IP500v2 control units? (Choose two.)
- A. Combo Cards are required in all systems.
- B. The underlying network must be configured as a flat layer 2 subnet.
- C. The total number of users within the Small Community Network must not exceed 250.
- D. The extension, user, and group numbering on each system must be unique.
- E. The user and group names on each system must be unique.
Correct Answer: D,E 🗳️
Which two email clients are supported for IP Office IMAP services? (Choose two.)
- A. MS Outlook
- B. Lotus Messages
- C. Lotus Notes
- D. Microsoft Office Communicator
Correct Answer: A,C 🗳️
Who is responsible for registering the system in GRT?
- A. The customer
- B. Avaya
- C. The business partner
- D. The distributor
Correct Answer: C 🗳️
Which three statements are requirements for installation of IP Office Server Edition on an Avaya Supplied server? (Choose three.)
- A. Use the Initial Configuration Utility to set up detailed Mid-Market Server operation.
- B. Set the Ignition process to Server mode.
- C. Install it from either DVD ISO or from USB using the included Anaconda Installer.
- D. Install Internet Explorer.
- E. Edit the password, and configure the customer network settings and the basic Linux environment.
Correct Answer: A,B,C 🗳️
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