Avaya Contact Center Control Manager Implementation and Maintenance - 3302 FREE EXAM DUMPS QUESTIONS & ANSWERS]

Question 1

A customer with Avaya Contact Center Control Manager (ACCCM) would like to Share employee information with a third party application. They want to include an e-mail address and building information, such as floor and office number. When they attempt to configure the employees user profiles, they do not see the user defined fields in which to enter the information.
Which statement describes the configuration requited to meet the customer's needs?

A. Enable UDFthe system parameterlevel. B. Check Export to External Systems on the user's profiles. C. Enable UDFon eachuser'sprofile. D. Check Export to External Systems at the system parameter level.

Discussion 0

Correct Answer: A Vote an answer

Question 2

A customer plans to integrate Avaya Contact Center Control Manager (ACCCM) in a virtual environment. Which two virtual Nation platforms are supported by ACCCM? (Choose two.)

A. CoWare, Xen B. FSXI 3x, Virtual Server 2005 R2 C. VMwareESXI3.x, vSphere D. Xen, Hyper-V E. Virtual Server 2008, vSphere

Discussion 0

Correct Answer: C,E Vote an answer

Question 3

You have deployed Avaya Contact Center Control Manager (ACCCM) with a
Communication Manager (CM) solution. When you attempt to synchronize information from the CM to the ACCCM server, you receive message indicating that there is a problem connecting to the server.
Which statement describes a solution to the connectivity problem?

A. Verify that the "exportto external system" box is chocked in the permissions tab. B. Verify that the CM IP address and username/password are correct in t ho CM tab under the CFG tab. C. Verify that the CM port is correct in the permissions tab. D. Verifythat the CM IP address is correct in the Sys Pa rams tab under the CFG tab.

Discussion 0

Correct Answer: B Vote an answer

Question 4

When trying to login info the Avaya Contact Center Control Manager (ACCCM) web portal for the first time, you receive a message that the authentication failed. You know that you need to look in the c:\windows\system32 folder and the windows\syswow64 folders.
What is the name of the file you need to check?

A. passwdconf.xml B. nav360config.xml C. authconfig.xml D. passwd.conf

Discussion 0

Correct Answer: B Vote an answer

Question 5

The Avaya Contact Center Control Manager (ACCCM) Web UI is responsible for the ACCCM Admin Web interface. There are multiple functional buttons and action bars available on each tab. The exhibit depicts the Users tab. What is the section outlined in red in the illustration?

A. User/agent action bar B. Main details area C. Organization Chart action bar D. Quick Search

Discussion 0

Correct Answer: A Vote an answer

Question 6

A customer is installing a new Avaya Contact Center Control Manager (ACCCM) server on a Windows 2008 server and has logged in with a Domain Account. During installation the customer receives the message in the exhibit. Which file is being written that is causing this error?

A. C:\windows\temp\accminstaller.log B. C:\temp\accminstaller.log C. C:\accminstaller.log D. C:\install.log

Discussion 0

Correct Answer: C Vote an answer

Question 7

During Installation of Avaya Contact Center Control Manager (ACCCM), the installer did not have access to the license and elected to continue with the installation and install the file at a later time. The installer selected the default directories on a Windows 2008 R2 64- bit server.
Once the license is obtained, which two methods can he used to install the license?
(Choose two.)

A. Rerun the Installation and select the option to install the license file. B. Copy the file to C:\ProgramFiles (x86)\Avaya\Avaya Contact Center Control Manager\Services\License Server directory. C. Copy the file to C:\Program Files(x86)\Avaya\Avaya Contact Center Control Manager\Web\LicenseServer directory. D. Copy the file to C:\Program Files\Avaya\Avaya Contact Center Control Manager\Services\License Server directory. E. Copy the file to the C:\Wlndows\systom32directory.

Discussion 0

Correct Answer: A,B Vote an answer