3306 Exam Dumps
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| Certification Provider: | Avaya |
|---|---|
| Exam Code / Number: | 3306 |
| Exam Name: | Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Exam |
| Exam Questions: | 65 |
| Last Updated: | Sep 14, 2026 |
| Corresponding Certification: | ACIS |
(309 Up Votes)Avaya 3306 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance, Troubleshooting & Reporting | 20% | - Enterprise Reporting setup and report generation - Common issues and resolution procedures - System health monitoring and log analysis - Backup, restore, and software updates |
| Topic 2: Installation and Configuration | 30% | - Pre-installation requirements and preparation - Network configuration, NIC settings, and ports - Server installation and software setup - Integration with Avaya Communication Manager and AES |
| Topic 3: Avaya Contact Recording (ACR) Architecture | 25% | - Supported environments and integration options - System components and server roles - Deployment models: single-server, distributed, redundant |
| Topic 4: Avaya Quality Monitoring (AQM) Integration & Setup | 25% | - AQM architecture and component interaction - Connecting ACR with AQM servers - User roles, permissions, and access control - Recording modes and business rules configuration |