Avaya Aura® Contact Center Solution Design - 33810X FREE EXAM DUMPS QUESTIONS & ANSWERS
A Contact Center manager wants a fast First Call Resolution, and has requested a Skype for Business client software on Avaya Agent Desktop.
Which statement describes what the Avaya support department needs be prepared to tell the manager?
Which statement describes what the Avaya support department needs be prepared to tell the manager?
Correct Answer: A
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Which group offers the AACC Callback Request solution that leverages AACC scripting and web services, as well'as the outbound capability of AACC?
Correct Answer: B
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During a discovery conversation with a satellite television provider, a sales person learned that the business pain point of multi channel contact center capabilities are now a basic requirement, along with queuing, routing, tracking, and reporting of inbound, outbound, and blended calls.
Which value proposition would you use?
Which value proposition would you use?
Correct Answer: D
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The Avaya Aura® Media Server (AAMS) delivers a high Soft DSP / Media channel density.
How many Media Processing Units (MPU) can the AAMS provide with a Large Bare Metal Server?
How many Media Processing Units (MPU) can the AAMS provide with a Large Bare Metal Server?
Correct Answer: B
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The IT manager installed AACC on physical servers. Which identifier is used for the creation of licenses?
Correct Answer: D
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