Avaya Midsize Solution Design 37820X Certified Exam Dumps

37820X Exam Dumps

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Certification Provider: Avaya
Exam Code / Number: 37820X
Exam Name: Avaya Midsize Solution Design Exam
Exam Questions: 66
Last Updated: Jun 17, 2026
Corresponding Certification: Avaya ACDS

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To pass the Avaya 37820X certification exam, candidates must have a strong understanding of Avaya Midsize Solutions and be able to design solutions that meet the unique needs of midsize businesses. 37820X exam consists of 68 multiple-choice questions and must be completed within 90 minutes. Candidates must achieve a passing score of 68% or higher to earn the Avaya Midsize Solution Design certification. Avaya Midsize Solution Design Exam certification is ideal for individuals who work in the IT industry and are responsible for designing and implementing Avaya Midsize Solutions for their organization or clients.

Avaya 37820X certification exam covers a range of topics related to Avaya Midsize Solution products and solutions, including the design and implementation of Avaya Aura® Communication Manager, Avaya Aura® Session Manager, Avaya Aura® System Manager, and Avaya Aura® Messaging. 37820X exam also covers topics related to networking, security, and virtualization, which are essential for designing and implementing midsize communication solutions.

Avaya 37820X is a certification exam designed for professionals who are interested in becoming certified Design experts of the Avaya Midsize Solution. 37820X exam focuses on testing the candidate's knowledge and skills in deploying and designing the Avaya Midsize Solution for businesses. 37820X exam lasts for approximately 105 minutes and comprises multiple choice questions. A minimum passing score of 68% is required to become certified.

To be eligible for the Avaya 37820X certification exam, candidates must have a minimum of two years of experience in designing Avaya Midsize Solution. They must also have a deep understanding of Avaya Midsize Solution Design and must have successfully completed the Avaya Midsize Solution Design course. 37820X exam is designed to test the candidate's knowledge and skills in the areas of solution design, solution implementation, and solution support.

Avaya 37820X Exam Syllabus Topics:

SectionObjectives
Unified Communications and Collaboration Design- UC Applications
  • 1. Messaging and presence
  • 2. Conferencing solutions
  • 3. Mobility integration
  • 4. Voice and video communications
Customer Business Requirements Analysis- Business Objectives and Communication Requirements
  • 1. Analyze user and site requirements
  • 2. Identify customer business drivers
  • 3. Determine collaboration and mobility needs
Solution Sizing and Bill of Materials- Solution Configuration
  • 1. Licensing requirements
  • 2. Bill of materials preparation
  • 3. System sizing methodology
  • 4. Hardware and software selection
Networking and Infrastructure Design- Infrastructure Requirements
  • 1. Security and survivability requirements
  • 2. LAN and WAN considerations
  • 3. QoS and bandwidth planning
Contact Center and Customer Experience Solutions- Customer Engagement Design
  • 1. Agent and supervisor capabilities
  • 2. Contact center requirements analysis
  • 3. Reporting and analytics considerations
Avaya Midsize Solution Portfolio- Avaya IP Office Platform
  • 1. Scalability and resiliency features
  • 2. Licensing and deployment options
  • 3. Core platform architecture
Implementation and Migration Planning- Deployment Strategy
  • 1. Migration approaches
  • 2. Installation and rollout planning
  • 3. Risk assessment


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