Avaya APDS Avaya Scopia Online Test - 3V00290A FREE EXAM DUMPS QUESTIONS & ANSWERS

One of the members of your account team, Karen, read that the Scopia@ Elite MCU supports an Auto Attendant function. She is confused about why an MCU needs an AutoVideo Attendant feature. In addition to answering the call, what would you tell her that this feature does?

Today, many users of business collaboration operate remote from the office. To support that mode of operation, Scopia@ offers Desktop Client and Mobile. What is one of the roles that these applications offer the remote user?

Support Advantage and the Avaya Video Support Services support include some of the same coverages. For Support Advantage, possible parts and onsite support coverages include:

Which of these coverages is available with Avaya Video Support Services?

Background
You are visiting Annika, the IT manager at a regional insurance company. Although they are an Avaya shop for voice communications and wireless, they decided to continue purchasing Polycom instead of your 1000 series endpoints, so they'd have a single manufacturer for their video network. But when they acquired a small local insurance company with Vidyo equipment they ended up with a mixed video network. Monitoring the network has proven to be very difficult for the customer. So sometimes they have great videoconferences and other time they have very poor quality. They have offices throughout the south western United States. This includes: regional offices, local offices for agents, and mobile claims adjusters.
Current infrastructure
The customer has an Avaya Aura@ 6.1 environment, with a Cisco infrastructure, supporting 6 regional offices with about 150 users (1/3 are video enabled) at each location, 50 agent offices with 5 users at each location but only 2 video enabled at each office, and 100 mobile claims adjusters who are all video enabled. All of the offices are connected with an MPLS based WAN with a maximum 55MB SLA (service level agreement).
Objective
Although the customer is interested in the flexibility and remote capabilities of the Scopia@ product family, they want to first get a handle on their current video network. They want to be able to monitor their existing network and know why they have some poor quality conferences, locate potential trouble spots and proactively measure. If the network needs a refresh or significant upgrades, you have also been promised a chance to propose Avaya Networking products. So with both potential Scopia and networking sales if your solution is a success, as the designer or sales engineer, what combination of evident products would you select to be able to monitor their existing video network and improve the quality and consistency of the users' video experience?

Your customer is concerned about the ease of use for the infrequent video collaboration user. You explain that your solution includes Scopia' Control. What is Scopia Control?

A leading reseller ("Reseller") of Avaya is invited by Avaya to attend a function organized to recognize the Reseller for its key contribution in increasing the revenue of Avaya's contact center technology ("CCT") suite of products from $1m to $3m over a 2 year period. The authorized representative of the Reseller is awarded a memento with an Avaya logo and a framed picture of Avaya CCT suite of products. Is it appropriate for the reseller to accept the memento and the picture from Avaya?

Using the red numbers in the Avaya Aura@ 6.2 & Scopia@ Interoperability diagram, determine the correct signaling flow for an Scopia Desktop client to join a meet-me videoconference call on an Elite 5000 MCU. (Use the magnifying glass icon to enlarge the diagram.)

With the Scopia@ 8.3 release, all of the endpoints and devices listed below support all three standards; high profile, SVC (scalable video coding) with FEC (forward error correction), and Netsense. For existing customers not running the 8.3 or later release, which two of the following endpoints or devices does not support all three standards (high profile, SVC with FEC, and Netsense)? (Choose 2)