6207.1 Exam Dumps
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| Certification Provider: | Avaya |
|---|---|
| Exam Code / Number: | 6207.1 |
| Exam Name: | Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation Exam |
| Exam Questions: | 62 |
| Last Updated: | Jun 19, 2026 |
| Corresponding Certification: | Avaya Aura |
(395 Up Votes)Avaya 6207.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Deployment | 25% | - Licensing and activation - Post-installation verification - High availability and redundancy setup - Integration with Avaya Aura Contact Center - Server and software installation |
| Topic 2: Maintenance and Troubleshooting | 15% | - Log analysis and diagnostics - Common recording/monitoring issues - Software updates and patches - Backup and disaster recovery - System monitoring and logging |
| Topic 3: Configuration and Administration | 30% | - User roles and permissions - Call capture methods and triggers - Quality monitoring forms and scoring - Recording policies and rules - Storage management and retention policies - Replay, retrieval and export settings |
| Topic 4: Security and Compliance | 10% | - Regulatory compliance requirements - Access control and audit trails - Data security and encryption |
| Topic 5: Architecture and Planning | 20% | - Avaya Aura Contact Recording (ACR) architecture - Avaya Aura Quality Monitoring (AQM) architecture - Network and protocol considerations - System requirements and compatibility - Capacity planning and sizing |