Avaya Aura® Contact Center Implementation - 6210 FREE EXAM DUMPS QUESTIONS & ANSWERS

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Total 125 questions
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During the Avaya Aura Contact Center Agent Desktop installation the CCT Log Level was set to Off. Which page allows you to change the CCT Log Level settings if a configuration mistake was made during installation?
Correct Answer: D Vote an answer
What is defined for Agent Blending skillsets to decide when agents transition from Outbound to Inbound and when agents are returned to Outbound activities?
Correct Answer: B Vote an answer
Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. Which name convention differentiates multimedia skillsets from voice skillsets?
Correct Answer: D Vote an answer
Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. Which multimedia prefix is used for the Web Communications skillset?
Correct Answer: B Vote an answer
You have installed an Avaya Aura Contact Center (AACC) system with Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM). Which component is responsible for pushing the non-voice contacts to Avaya Aura Agent Desktop?
Correct Answer: A Vote an answer
A customer supplies a server that fully meets the Platform Vendor Independent (PVI) mid-range specifications for an Aura SIP - Voice and Multimedia Contact Server without Avaya Aura Media Server (AAMS) server type.
What is the maximum number of logged in agents supported for this server type?
Correct Answer: A Vote an answer
You are configuring the Real-Time Statistics Multicast (RSM) settings on a newly installed Avaya Aura Contact Center (AACC).
Which address is within the acceptable range for use as an IP Multicast address on Contact Center Manager Server (CCMS)?
Correct Answer: A Vote an answer
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