6401-1 Exam Dumps
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| Certification Provider: | Avaya |
|---|---|
| Exam Code / Number: | 6401-1 |
| Exam Name: | Avaya IP Office Implementation Exam |
| Exam Questions: | 115 |
| Last Updated: | Jun 24, 2026 |
| Corresponding Certification: | Avaya-Certification |
(323 Up Votes)Avaya 6401-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Advanced Features & Applications | 20% | - IP Office Contact Center overview - Voicemail Pro and Unified Messaging - Third-party integration |
| Maintenance, Troubleshooting & Support | 15% | - Monitoring and diagnostics tools - Backup, restore and upgrades - Common fault resolution |
| System Configuration & Basic Setup | 25% | - Manager and Web Manager access - Dial plan and routing rules - User, extension and trunk configuration |
| Telephony Features & Call Handling | 20% | - Call routing, hunt groups and voicemail - User features and permissions - Mobility and remote worker setup |
| IP Office System Architecture & Installation | 20% | - Software installation and licensing - Network requirements and planning - Hardware components and platforms |