Avaya Aura® Communication Applications Support - 72300X FREE EXAM DUMPS QUESTIONS & ANSWERS]

Question 1

Refer to the exhibit.
Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.
Based on this information, what is and is not working?

A. The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. The public network is not working. B. The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. SBCE is not working. C. The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. SBCE is partially working, but routing may be incorrect. D. The local area network and Avaya Aura® Session Manager are working. Avaya Aura® Communication Manager is not working.

Discussion 0

Correct Answer: C Vote an answer

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Question 2

Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?

A. Implement a solution. B. Update the Knowledge Management database. C. Identify a patch to fix the problem. D. Determine the cause.

Discussion 0

Correct Answer: D Vote an answer

Question 3

What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?

A. Using Avaya Aura® System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Administration, and read the Version displayed. B. Using Avaya Aura® System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Management, and read the Version displayed. C. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversioncommand. D. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversion - PresenceServicescommand.

Discussion 0

Correct Answer: A Vote an answer

Question 4

Which method can be used to verify the Client and TSAPI services have been administered correctly?

A. The TSAPI test is call initiated within the TSAPI web interface > TSAPI Monitoring Tool menu. B. The TSAPI test is call initiated within the Utilities > Diagnostics > AE ServiceTSAPI Test menu. C. The TSAPI test is call initialed from within Avaya Aura® Communication Manager (CM) command line using the test TSAPI interface command. D. The TSAPI test is call initiated from CTI endpoints using SIP telephones.

Discussion 0

Correct Answer: B Vote an answer

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Question 5

A maintenance engineer logs onto the Command Line Interface (CLI) of Avaya Aura ® Messaging (AAM) and issues the vmstat command.
What information will the display present?

A. The status information about the virtual machine B. The count of mailbox password violation attempts C. The statistical information about voicemail boxes D. The amount of virtual memory used

Discussion 0

Correct Answer: D Vote an answer

Question 6

In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve?
(Choose two.)

A. Develop a hypothesis based on the outcome of the various controlled actions and the system's reactions. B. Develop immediate controlled actions to isolate the problem. C. Evaluate systems and components. D. Try actions that bypass the issue, like creating a work-around for temporary restoral of service. E. Capture potential triggers.

Discussion 0

Correct Answer: B,C Vote an answer

Question 7

Which statement about Instant Message and Presence delivery to a SIP Remote Worker is true?

A. IM is sent/from to a Remote Worker via Session Manager and SBCE; Presence notifications are relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager. B. Presence notifications and IM are sent to a Remote Worker via Session Manager and Avaya SBCE. C. Presence notifications are sent to a Remote Worker via Session Manager and SBCE; IM is relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager. D. Presence and IM is delivered to SIP Remote Workers without passing through Session Manager.

Discussion 0

Correct Answer: C Vote an answer

Question 8

Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?

A. A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura® Communication Manager (CM). B. A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP device (without an Avaya Aura® Communication Manager profile). C. A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura® Communication Manager (CM). D. A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura® Communication Manager (CM).

Discussion 0

Correct Answer: C Vote an answer

Question 9

What are two ways to verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)? (Choose two.)

A. Enable traceHTTP with the STUN/TURN option enabled. B. Enable traceFW with the STUN/TURN option enabled. C. Enable debug logging on SBCE and look in ipcs.log. D. Enable traceSBC with the STUN/TURN option enabled.

Discussion 0

Correct Answer: C,D Vote an answer

Question 10

Refer to the exhibit.
After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.
Avaya support verifies local network connectivity is up and Avaya Aura® Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.
Based on what is already working, to where can the issue potentially be isolated?

A. network outage B. endpoint routing configuration issue C. routing configuration issues D. interoperability testing

Discussion 0

Correct Answer: C Vote an answer