Avaya Oceana® Solution Support - 74970X FREE EXAM DUMPS QUESTIONS & ANSWERS]

Question 1

Which statement about Avaya Oceana CSC and ACS integration is true?

A. CSC communicates with Communication Manager through the DLG Interface in the AES. B. CSC uses AES to control and monitor Session Manager voice calls and resources. C. CSC is implemented as a TSAPI application to manage the messaging between Communication Manager Events and Avaya Oceana through AES. D. CSC is implemented as a DMCC application to manage the messaging between Communication Manager Events and Avaya Oceana through AES.

Discussion 0

Correct Answer: B Vote an answer

Question 2

Which statement regarding Engagement Designer (ED) workflows in Avaya Oceana solution is true, if you want to avoid launching both old and new flows during processing?

A. ED allows you to deploy both old and new ED workflows In the ED without any problems. B. The existing ED workflows should be renamed before deploying new ED workflows for the same channel. C. The existing ED workflows should be deleted before deploying new ED workflows for the same channel. D. ED does not allow you to deploy a new call flow when there is an existing call flow for the same channel.

Discussion 0

Correct Answer: B Vote an answer

Question 3

Which parameter uniquely identifies a contact while It is being processed in Engagement Designer?

A. DNIS Number B. WorkRequestID C. Caller ID D. Contextld

Discussion 0

Correct Answer: D Vote an answer

Question 4

Consider the log message:
2018-01-31 08:51:07,795 [pool-241-thread-1] SMSVendorSnapin INFO
-SMSVendorSnapin-3.4.0.0.80601 - Response is ("accounts":
[("messageService":"SMS","name":"smsdemo","url":"www.pass4test.com","apiId":"1","apiPasswo rd":"","extral":"","extra2":"","capabilities":[("type":"TEXT","maximumLength":160)],"identities":[("i dentifier":"01715123456")])]) Which component and log file contains log messages of this kind?

A. SMSVendotSnapin Service Log file B. ORCRestService PU Log file C. CustomerControllerService PU Logs file D. MessagingSetvice Service Log file

Discussion 0

Correct Answer: B Vote an answer

Question 5

For deploying the Avaya Oceana solution, what are the two recommendations for software and secure communications? (Choose two.)

A. Install signed certificates for an Avaya Oceana deployment. B. Load signed certificates for an Avaya Oceana deployment. C. Verify the minimum software release and compatibility metrics for Avaya Oceana with the Avaya Aura stack. D. Check compatibility with Avaya Aura 6.x stack as Avaya Oceana solution Is compatible with Avaya Aura 6.x. E. Check compatibility with Avaya Aura 5.x stack as Avaya Oceana solution is only compatible with Avaya Aura 5.2.1.

Discussion 0

Correct Answer: A,D Vote an answer

Question 6

Given the following CSC attribute string:
[ {"providerId": "uk-oceanaX-cm", "aesIP": "10.147.88.X", "cmName": "CM7"} ] What is the significance of CM7 in the CSC communication manager list?

A. It should match the Switch Connection Name in the AES server. B. It should match the Communication Manager host name. C. It should match the Communication Manager IP address. D. It should match the Communication Manage FQDN.

Discussion 0

Correct Answer: A Vote an answer

Question 7

In addition to a description of the problem, which two types of logs are required when escalating a problem to Avaya Support? (Choose two.)

A. Provider Logs B. Agent Browser logs C. PU Logs D. Service Logs E. System Logs

Discussion 0

Correct Answer: B,D Vote an answer