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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. Which Protocol is used by one-X® Mobile to enable Instant Messaging outside of the IP Office network, and also provides encryption for secure communication?

A) TLS
B) HTTP
C) HTML
D) XMPP

2. A customer complains about excessive lag between the speaker and listener in the IP Office VoIP system.
What should you do to determine the cause of the delay?

A) Debug view.
B) Use Wireshark packet analyzer.
C) Utilize SSA (System Status Application).
D) Enable monitoring of RTCP (Real-Time Transport Control Protocol).
E) Analyze VoIP settings of IP telephones.

3. Providers are components of one-X® Portal, each of which performs a specific role.
What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X® Portal?

A) It handles the browser connections between users and the one-X® Portal server.
B) It handles telephony communications to and from the IP Office systems assigned to it.
C) It provides directory information from the IP Office systems to one-X® Portal.
D) It provides access to the voicemail server for features such as message playback via the browser.

4. Which two profile licenses, that are used for user configuration, can support the Avaya Workplace client for Desktop (Desktop/Tablet VoIP client)? (Choose two.)

A) Basic User
B) Remote Worker User
C) Office Worker User
D) Power User

5. Which three statements are requirements for installing IP Office Server Edition on an Avaya-supplied server? (Select three.)

A) The Ignition process must be set to Server mode.
B) It must be installed from the USB that comes with the server or the install image on the DV
C) The password must be edited and customer network settings configured.
D) The Initial Configuration Utility must be used to set up detailed Midmarket Server operation.
E) The browser must have Java enabled.

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