Apple Mac Service Certification - 9L0-012 FREE EXAM DUMPS QUESTIONS & ANSWERS]

Question 1

When plugged in, which component of an iMac remains energized even if the computer is powered off?

A. Hard Drive B. Power Supply C. SSD D. Optical Drive

Discussion 0

Correct Answer: B Vote an answer

Question 2

Elizabeth is having an issue with a Thunderbolt hard drive connected through her Apple display.
Which two troubleshooting steps should be tried first to resolve the issue? Select two.

A. Startup the Mac into OS X Recovery, erase the volume then reinstall OS X. B. Run Software Update on the Mac with the Apple Display connected to check for firmware updates for the display. C. Open the Mac and reseat all cables and connections. D. Open the Apple Display and reseat all cables and connections. E. Check with the hard drive manufacturer for a device firmware update. F. The customer should contact the Thunderbolt hard drive manufacturer and ask for a replacement.

Discussion 0

Correct Answer: A,B Vote an answer

Question 3

Which of the following parts are built into the top case of MacBook Air (Mid 2013) model computers? SELECT TWO.

A. Battery B. Trackpad C. Keyboard D. Microphone E. LVDS cable

Discussion 0

Correct Answer: B,C Vote an answer

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Question 4

Which of the following utilities helps to diagnose wireless network issues and is only available when running OS X v10.8.4 or later?

A. Network Utility B. Network Setup Assistant C. Network Diagnostics D. Wireless Diagnostics

Discussion 0

Correct Answer: D Vote an answer

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Question 5

What is the maximum amount of memory that is supported in a dual-processor Mac Pro (Mid 2012)?

A. 16 GB B. 8 GB C. 32GB D. 64 GB

Discussion 0

Correct Answer: B Vote an answer

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Question 6

The iMac (Late 2012, Early 2013, and Late 2013) display panel is secured to the rear enclosure using adhesive strips. Which of the following tools should be used to cut these strips?

A. Commercial-grade pizza cutter B. Access card C. Nylon probe tool (black stick) D. Putty knife E. Display Removal Tool

Discussion 0

Correct Answer: C Vote an answer

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Question 7

When conducting an internal inspection of MacBook Air (13-inch, Mid 2011) for accidental damage, why is it necessary to remove the battery?

A. There are liquid contact indicators on the underside of the battery module. B. The battery is always removed in every repair on this unit. C. The battery must be removed to install the battery cover. D. The battery covers all of the spill sensors on the top case.

Discussion 0

Correct Answer: A Vote an answer

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Question 8

If a customer uses the wrong wattage power adapter with a MacBook Pro (15-inch, Mid 2012) and cannot power on the device, which of the following problems spaces best describes this issue?

A. Educational Opportunity B. OS C. Software D. Hardware

Discussion 0

Correct Answer: B Vote an answer

Question 9

Identify the memory module technology used by the MacBook Air (11-inch, Mid 2013) and MacBook Air (13-inch, Mid 2013).

A. LPDDR3 B. DDRPC3 C. DDR3L D. PLDDR3

Discussion 0

Correct Answer: A Vote an answer

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Question 10

Where is the keyboard mapping data for MacBook Air (Mid 2013) models stored?

A. Boot ROM B. Trackpad assembly C. Flash storage D. Keyboard

Discussion 0

Correct Answer: A Vote an answer