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Cisco 100-890 exam is a 90-minute exam that consists of 60-70 questions. 100-890 exam is conducted in English and can be taken at any Pearson VUE testing center. 100-890 exam covers various topics, including the installation, configuration, and troubleshooting of Cisco collaboration devices such as Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Jabber. In addition, the exam also covers the maintenance and troubleshooting of network infrastructure and collaboration applications.
To prepare for the Cisco 100-890 certification exam, candidates are advised to have a minimum of one-year experience in the implementation and operation of Cisco Collaboration solutions. Candidates can also enroll in Cisco-approved courses, such as Implementing Cisco Collaboration Devices (CICD) and Implementing Cisco Collaboration Applications (CAPPS), to acquire the necessary knowledge and skills required for the exam.
Cisco 100-890 certification exam is designed to test your knowledge and expertise in supporting Cisco collaboration devices. Supporting Cisco Collaboration Devices certification is ideal for individuals who are looking to specialize in the field of collaboration technology and want to validate their skills in supporting Cisco collaboration devices. Passing 100-890 exam will demonstrate your ability to configure and troubleshoot Cisco collaboration solutions, including Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Jabber.
To prepare for the Cisco 100-890 exam, Cisco offers several training courses, including the Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) course and the Implementing Cisco Collaboration Devices (CICD) course. These courses will provide you with a comprehensive understanding of Cisco Collaboration devices and their associated technologies, as well as hands-on experience in configuring and troubleshooting these devices.
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Cisco 100-890 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cisco Collaboration Endpoints Equipment and Hardware | 20% | - IP phones and peripherals - Webex Desk and Board Series - Cabling, interfaces, and accessories - Webex Room and Panorama Series - TelePresence MX, SX, and IX Series |
| Topic 2: Service Knowledge | 45% | - Software installation and upgrades - Cisco support resources and documentation - Log analysis and common error identification - Hardware replacement and maintenance procedures - Network and service troubleshooting tools - CLI access and basic commands |
| Topic 3: Collaboration Environment | 35% | - Signaling and media protocols (SIP, RTP, RTCP) - Cisco Expressway and Meeting Server - Network fundamentals and protocols - Voice and video infrastructure architecture - Cisco Unified Communications Manager (CUCM) |
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