Cisco Implementing Cisco Contact Center Enterprise Chat and Email - 500-445 FREE EXAM DUMPS QUESTIONS & ANSWERS

A. 120 seconds B. 30 minutes C. 60 seconds D. 30 seconds E. 90 minutes F. 60 minutes

A. 1000 B. 800 C. 2000 D. 2500

A. Delete the existing shift label before creating a new one for daylight saving time. B. Change the timezone at the system partition level. C. Change the timezone at the user group level. D. Adjust the start time and end time for all shifts. E. Change the timezone at the department level.

A. Restart the ECE servers. B. Upgrade to the latest Engineer Special. C. Understand the Deployment Model, the call-flow, the messaging flow, and the configuration. D. Understand the customer's intent for the flow of emails and chats. E. Collect all ECE services logs. F. Know the ECE version and Engineer Specials installed. G. Understand the physical model, be it a centralized office or branch location, as well as the VoIP protocol.

A. Services server, Message server, Database server, File server, Application server B. Services server, File server, Database server, Message server, Application server C. No mandatory sequence is needed D. Services server, Message server, File server, Database server, Application server

A. SS0 allows agents, supervisors, and administrators to provide CCE credentials once and be authenticated across multiple disparate applications. B. SS0 is not enabled by default; configuration is necessary. C. SS0 allows administrators to check the status of agent and supervisor performance. D. Unified CCE agents configured for SSO in Unified CCE can now access the ECE gadget in Cisco Finesse, but they have to input their credentials. E. Unified CCE agents who are not configured for SSO in Unified CCE are not allowed to access the ECE gadget within Cisco Finesse.