642-164 Exam Dumps
Cisco Unified Communications Contact Center Express.(UCCX) 642-164 real exam questions and online practice test engine by FreeCram. Try 642-164 exam questions for free. You can also download a free demo of the 642-164 exam PDF version.
Cisco's 642-164 actual exam materials brought to you by FreeCram group of Cisco certification experts.
View all 642-164 actual exam questions & answers and explanations for free.
If you like our product, you can request full access to all the latest Cisco Unified Communications Contact Center Express.(UCCX) 642-164 exam premium questions.
| Certification Provider: | Cisco |
|---|---|
| Exam Code / Number: | 642-164 |
| Exam Name: | Unified Communications Contact Center Express.(UCCX) |
| Exam Questions: | 68 |
| Last Updated: | Jul 21, 2026 |
| Corresponding Certification: | Others |
(351 Up Votes)Cisco 642-164 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design Unified Contact Center Express System | 30% | - Feature requirements analysis - Licensing and ordering - Capacity planning and sizing - Deployment model selection |
| Topic 2: Operate and Maintain UCCX System | 30% | - Backup and recovery - System monitoring and reporting - Upgrades, patches, and license management - Troubleshooting tools and procedures |
| Topic 3: Implement Unified Contact Center Express | 40% | - User and resource provisioning - Software installation and configuration - IP IVR and script development - Integration with Cisco Unified Communications Manager |