EXIN ITIL Foundation (syllabus 2011) EX0-001 Certified Exam Dumps

EX0-001 Exam Dumps

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Certification Provider:	EXIN
Exam Code / Number:	EX0-001
Exam Name:	ITIL Foundation (syllabus 2011)
Exam Questions:	424
Last Updated:	Sep 09, 2026
Corresponding Certification:	EXIN ITIL

Go To EX0-001 Questions

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Certification Path

There no prerequisite for this exam.

The benefit in Obtaining the EX0-001 Exam Certification

• When Candidates applying for a job or looking to promotion in their current position, an Exin ITIL Foundation Certification in the field in which Candidates are applying will put you at the top of the list and make them a desirable candidate for employers.
• Candidates will get in-depth knowledge by completing the courses along with the access to revision materials for 6 months upon completion means they will have a wider skill set when it comes to the various technologies and systems than an uncertified professional. Certified Professional in this particular skill set is 74% more efficient when it comes to completing their tasks in a timely well-executed manner.
• Becoming Exin ITIL Foundation means one thing you are worth more to the company and therefore more to yourself in the form of an upgraded pay package. On average, an Exin ITIL Foundation member of staff is estimated to be worth 30% more to a company than their uncertified professionals.
• After completion of Exin ITIL Foundation Candidates receive official confirmation from Exin that you are now fully certified in their chosen field. This can be now added to their CV, cover letters and job applications.
• Organization owners invest a lot in their employees when it comes to their training with the goal of making them quicker, more efficient, and more knowledgeable about their role. Certified Professional will reduce the time he spends on tasks, meaning he can get more done this could help reduce company downtime when repairing faults on a system or fixing hardware problems.

How to book the EX0-001 Exam

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Exin EX0-001 Exam Reference

EXIN EX0-001 Exam Syllabus Topics:

Section	Objectives
Service Management as a Practice	- Concepts of service and value - Functions, processes, and roles overview
ITIL Service Lifecycle	- Service Operation 1. Event management 2. Incident management 3. Request fulfillment 4. Problem management 5. Access management - Service Strategy 1. Value creation and demand management 2. Financial management for IT services - Service Transition 1. Change management 2. Release and deployment management 3. Service validation and testing 4. Service asset and configuration management 5. Knowledge management - Service Design 1. Capacity, availability, continuity, and security management 2. Service catalog and SLA design 3. Supplier management - Continual Service Improvement (CSI) 1. 7-step improvement process 2. Metrics and service measurement