EXIN ITIL foundation certificate in it service management(exin) EX0-100 Certified Exam Dumps

EX0-100 Exam Dumps

EXIN ITIL foundation certificate in it service management(exin) EX0-100 real exam questions and online practice test engine by FreeCram. Try EX0-100 exam questions for free. You can also download a free demo of the EX0-100 exam PDF version.

EXIN's EX0-100 actual exam materials brought to you by FreeCram group of EXIN certification experts.
View all EX0-100 actual exam questions & answers and explanations for free.

If you like our product, you can request full access to all the latest EXIN ITIL foundation certificate in it service management(exin) EX0-100 exam premium questions.

Certification Provider:	EXIN
Exam Code / Number:	EX0-100
Exam Name:	ITIL foundation certificate in it service management(exin)
Exam Questions:	120
Last Updated:	Oct 04, 2026
Corresponding Certification:	EXIN Inc Certification

Get EX0-100 Premium File

---

EXIN EX0-100 Exam Syllabus Topics:

Section	Objectives
Key ITIL Concepts and Terminology	- Guiding Principles - Service Value System (SVS) - Four Dimensions of Service Management
The ITIL Service Lifecycle	- Service Design 1. Design coordination 2. Service catalog management - Service Transition 1. Release and deployment management 2. Change management - Service Operation 1. Incident management 2. Problem management - Continual Service Improvement 1. Metrics and measurement 2. CSI model - Service Strategy 1. Value creation 2. Strategy management for IT services
Service Management as a Practice	- Processes and Functions 1. Process characteristics 2. Roles and responsibilities - Key Concepts of Service Management 1. Utility and warranty 2. Definition of a service 3. Value co-creation