EX0-101日本語 Exam Dumps
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| Certification Provider: | EXIN |
|---|---|
| Exam Code / Number: | EX0-101J |
| Exam Name: | ITIL Foundation V 3.0 & ITIL Foundation (EX0-101日本語版) |
| Exam Questions: | 80 |
| Last Updated: | Sep 09, 2026 |
| Corresponding Certification: | EXIN Inc Certification |
EXIN EX0-101日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service Strategy | 15% | - Service Portfolio Management - Financial Management for IT Services - Purpose, Goals and Objectives - Demand Management |
| Service Management as a Practice | 15% | - Good Practice and ITIL - Concept of Service and Service Management - Processes, Functions, Roles and Responsibilities |
| Service Transition | 20% | - Service Asset and Configuration Management - Knowledge Management - Change Management - Release and Deployment Management - Purpose, Goals and Objectives |
| Continual Service Improvement | 10% | - CSI Approach and Metrics - Seven-Step Improvement Process - Purpose, Goals and Objectives |
| Service Operation | 20% | - Service Desk, Technical, Application and IT Operations Management - Request Fulfillment - Problem Management - Access Management - Incident Management - Purpose, Goals and Objectives |
| Service Design | 20% | - Service Level Management - Capacity Management - Information Security Management - Availability Management - Purpose, Goals and Objectives - Supplier Management - Service Catalog Management |