EXIN BCS Service Integration and Management - SIAMF FREE EXAM DUMPS QUESTIONS & ANSWERS]

EXIN BCS Service Integration and Management - SIAMF FREE EXAM DUMPS QUESTIONS & ANSWERS

Question 1

Which process evaluates and negotiates proposals from prospective service providers?

A. service level management B. financial management C. supplier management D. contract management

Discussion 0

Correct Answer: D Vote an answer

Question 2

Within SIAM, what does not support effective management of cross-functional teams?

A. knowledge, data and information B. roles and responsibilities C. world class toolset D. clear goals and objectives

Discussion 0

Correct Answer: C Vote an answer

Question 3

Which process ensures that service performance meets agreedrequirements?

A. service level management B. project management C. incident management D. change management

Discussion 0

Correct Answer: A Vote an answer

Question 4

When an incident occurs,what approach should a service provider adopt in order to overcome the challenges of cross-functional teams?

A. argue first, fix later B. Root-cause analysis C. Ishikawa approach D. fix first, argue later

Discussion 0

Correct Answer: D Vote an answer