Genesys Cloud CX: Scripting Certification - GCX-SCR FREE EXAM DUMPS QUESTIONS & ANSWERS
Which data type is not supported in the scripter interface?
Correct Answer: B
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By default, scripting doesn't have a separate data type for decimals.
Correct Answer: A
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Which of the following best defines the ACD evaluation method Best Available Skills?
Correct Answer: A
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You cannot schedule a callback for more than 30 days in advance.
Correct Answer: B
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By default, Line Recording is disabled.
Correct Answer: A
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Which action in a contact center allows agents to transfer interactions seamlessly without requiring them to remember the destination?
Correct Answer: D
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Which of the following attributes ensure that the interactions are routed to the most qualified agent? (Choose two.)
Correct Answer: D,E
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