GE0-702 Exam Dumps
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| Certification Provider: | Genesys |
|---|---|
| Exam Code / Number: | GE0-702 |
| Exam Name: | Genesys Certified Professional 7-Developer.Inbound Voice |
| Exam Questions: | 100 |
| Corresponding Certification: | Genesys Certification |
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Certification Eligibility of Genesys GE0-702 Exam
The candidates must meet the following eligibility criteria for getting the Genesys certification. They are as follows:
- The candidate must provide evidence of two years of experience in support services roles that required the skills assessed by each certification.
- The candidate must indicate that he or she is currently working in a support services role that requires all skills assessed by certification.
- The candidate's resume must be submitted for review at the certification testing center.
- The candidate must be a minimum of 18 years old at the time of certification testing.
- The candidate is not permitted to take the exam if he or she has worked as a Genesys Certification Examiner or as a Genesys Certifications Reviewer for any certification within 12 months prior to the exam date.
Briefly explain the Certification Path of Genesys GE0-702 Exam
Genesys certification consists of four exams and the Genesys Certified Professional (GCP) in Genesys Support Essentials R12 exam is the first step to get the Genesys certification. The candidate must have a minimum of two years of experience in a support services role that requires the skills assessed by each of the four certifications. Only candidates who have passed each of the four exams are eligible to proceed to the next certification level. Genesys GE0-702 Dumps offers the Genesys certifications in multiple formats that include Genesys Certified Professional in Genesys Project Management R12 exam, Genesys certifications will help the candidates to prove their knowledge about various skills that are required for support services in the information exchange areas of voice, data, and information. Fast switched from a T1 is a method used for connecting different locations by using advanced digital services and advanced voice services. Discarded is a command used by UNIX to discard data packets. Datagrams may be used in place of data packets when the data needs to be prioritized. Dribble condition is a condition in which the data packet is lost when it is transmitted by the network interface.
Parity select is a technique that allows data busses to have their own individual circuits. VLAN is a virtual local area network that links a number of physical LANs. Loopback is disabled in the device for testing purposes. Collisions are normal when two devices share the same physical medium. Percent reliability indicates the percentage of data packets that are received correctly. Broadcasts received in error are sent to the device that initiated the transmission. The use of multiple data streams in a network is called multiplexing. Sum of enumerated lists is a technique that allows data bus to have their own individual circuits. Buffer failures indicate that frames were received in error and were not sent to the correct host. Abort counts indicate that frame was received in error and was sent back to the sender. Counters were cleared by the device. Interfaces integrated services digital network and digital subscriber line include a box or a triangle to indicate a network interface card or a router. Late collisions indicate that the data packet was received in error and was not sent to the correct host.
Genesys GE0-702 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Inbound Voice Solution Architecture | 25% | - Interaction Server setup - SIP Server and Media Server configuration - Genesys Framework and components |
| Troubleshooting & Optimization | 10% | - Performance tuning - Common issue resolution - Logging and monitoring tools |
| IVR & VoiceXML Implementation | 20% | - VoiceXML 2.1/3.0 integration - Call treatment and prompts - GVP (Genesys Voice Platform) deployment |
| Configuration & Integration | 15% | - Security and access control - Configuration Server objects - Database and third-party system integration |
| Routing Strategy Development | 30% | - Inbound call flow logic - Queue and agent selection rules - Universal Routing design |