Exam Name: Imaging and Printing Supplies - Sale
Certification Provider: HP
Corresponding Certification: HP Certification I
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HP : HP2-B91 Exam Premium Dumps
Check Updated on: Oct 04, 2026
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HP HP2-B91 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Imaging and Printing Supplies Product Knowledge | 30% | - Original HP vs compatible/remanufactured supplies - Ink and toner technology fundamentals - Environmental benefits and sustainability - Compatibility and specification matching |
| Topic 2: Warranty, Support and Program Knowledge | 20% | - Sales incentives and partner programs - HP supplies recycling program - HP warranty and return policies |
| Topic 3: Sales Strategy and Customer Needs Analysis | 25% | - Handling common customer objections - Identifying customer usage patterns and requirements - Value proposition and solution selling - Cost-per-page and total cost of ownership |
| Topic 4: Market and Competitive Positioning | 25% | - Market trends and business opportunities - HP security, reliability, and quality advantages - Competitor product comparison |
HP Imaging and Printing Supplies - Sale Sample Questions:
What can happen to an HP partner who becomes involved in counterfeit business?
- A. exclusion from selling printers for at least 12 months
- B. termination of Smart Print Supplies contracts
- C. exclusion from the Planet Partner program
- D. termination of Preferred Partner status
Correct Answer: B 🗳️
Which statement is correct about product life cycle of supplies?
- A. It is significantly longer than the printer's product lifecycle.
- B. It is the same as the printer's product lifecycle.
- C. It is shorter than the printer's product lifecycle.
- D. It is linked to the page coverage
Correct Answer: A 🗳️
What is a counterfeit print cartridge?
- A. a remanufactured cartridge from an unauthorized distributor
- B. any HP cartridge that is not sold according to the HP list price that misleads customers into thinking it is a genuine HP cartridge
- C. a refilled cartridge in fake HP packaging that misleads customers into thinking it is a genuine HP cartridge
- D. a refilled HP cartridge produced by HP in China
Correct Answer: D 🗳️
What part of a laser cartridge is essential for the HP FastRes technology?
- A. cleaning blade
- B. photosensitive drum
- C. open system design
- D. fuser
Correct Answer: C 🗳️
According to the 2010 QualityLogic laser study, how much more can non-HP toner cartridges cost over time?
- A. up to 60%
- B. up to 90%
- C. up to 70%
- D. up to 20%
Correct Answer: A 🗳️
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