H19-930_V1.0 Exam Dumps

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Certification Provider:	Huawei
Exam Code / Number:	H19-930_V1.0
Exam Name:	HCSA-Sales-Service V1.0
Exam Questions:	0
Corresponding Certification:	Huawei-certification

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Huawei H19-930_V1.0 Exam Syllabus Topics:

Section	Objectives
Topic 1: Huawei Service Products and Solutions	- Professional Services 1. Implementation and Deployment Services 2. Consulting and Assessment Services - Maintenance and Support Services 1. Co-Care Partner Service Models 2. Warranty and Extended Support
Topic 2: Service Sales Capabilities	- Partner Policies and Quality Management 1. Service Delivery Quality Standards 2. Service Partner Qualification and Management - Service Sales Processes 1. Quotation and Contract Basics 2. Opportunity Identification and Qualification
Topic 3: Service Solution Basics	- Huawei Service Portfolio Overview 1. Service Product Categories 2. Service Value Propositions - Service Solution Design Basics 1. Customer Service Requirements Analysis 2. SLA and Service Level Management