IBM Lotus Symphony Technical Sales Mastery Test v1 000-M60 Certified Exam Dumps

000-M60 Exam Dumps

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Certification Provider:	IBM
Exam Code / Number:	000-M60
Exam Name:	IBM Lotus Symphony Technical Sales Mastery Test v1
Exam Questions:	40
Last Updated:	Jun 21, 2026
Corresponding Certification:	IBM-Lotus

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IBM 000-M60 Exam Syllabus Topics:

Section	Objectives
Topic 1: Deployment and Adoption	- User adoption strategies 1. Training and enablement 2. Change management basics - Installation and rollout considerations 1. Migration from legacy office tools 2. Client deployment models
Topic 2: IBM Lotus Symphony Product Overview	- Core product capabilities 1. Compatibility with office productivity formats 2. Document, spreadsheet, and presentation features - Architecture and positioning 1. Enterprise use cases 2. Integration within IBM software ecosystem
Topic 3: Support and Maintenance	- Troubleshooting basics 1. Common technical issues 2. Support escalation process
Topic 4: Technical Sales Positioning	- Competitive positioning 1. Value proposition and differentiation 2. Comparison with Microsoft Office suite - Customer requirements analysis 1. Identifying business productivity needs 2. Mapping features to customer scenarios