IBM Application Integration Middleware L1 Support Application Development - C2180-526 FREE EXAM DUMPS QUESTIONS & ANSWERS]

Question 1

Where would a L1 support professional point the customer for practical information, configuration scenarios, and installation of IBM software?

A. IBMTechnotes B. IBMTechbooks C. IBMRedbooks D. IBMBluebooks

Discussion 0

Correct Answer: C Vote an answer

Question 2

A useful Add-on is missing from the IBM Support Assistant Tool. What does the Level 1 support professional needs to do?

A. Use IBM Support Assistant Lite with Add-on. B. Update workbench with Add-on. C. Reinstall Add-on. D. Reinstall latest version of workbench.

Discussion 0

Correct Answer: A Vote an answer

Question 3

What is measured by Service Given Days? The number of days from Call Entry (CE) to the:

A. T9 service given code. B. first instance of a final service given code on PMRs. C. non-definitive last service given code on PMRs. D. last instance of a final service given code on PMRs.

Discussion 0

Correct Answer: B Vote an answer

Question 4

What is the encryption level and method that is used by Assist On-site (AOS)?

A. 64-bit Advanced Encryption Standard (AES) B. 128-bit Advanced Encryption Standard (AES) C. 128-bit Data Encryption Standard (DES) D. 256-bit Triple Data Encryption Standard (DES)

Discussion 0

Correct Answer: D Vote an answer

Question 5

As a L1 support professional there are numerous Problem Management Record (PMR) tools that canbeutilized. When should Assist On Site (AOS) be used instead of IBM Support Assistant (ISA)?
To:

A. search numerous databases concurrently B. run diagnostic tools C. collect the correct set of documentation D. remote log-in to a client's machine to assist in gathering log files

Discussion 0

Correct Answer: A Vote an answer

Question 6

When files are requested, a service given code of "W9" is utilized. What service given code is utilized when the files arrive?

A. R9 B. 99 C. 39 D. 19

Discussion 0

Correct Answer: C Vote an answer