ITILF2011 Exam Dumps
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| Certification Provider: | ISEB |
|---|---|
| Exam Code / Number: | ITILF2011 |
| Exam Name: | ITIL Foundation (syllabus 2011) |
| Exam Questions: | 424 |
| Last Updated: | Jun 20, 2026 |
| Corresponding Certification: | ISEB Certification |
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ISEB ITILF2011 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Service Management as a Practice | |
| Topic 2: Key Principles and Models | |
| Topic 3: Selected Processes, Functions, Roles | |
| Topic 4: Generic Concepts and Definitions | |
| Topic 5: Technology and Architecture | |
| Topic 6: The ITIL Service Lifecycle | - Service Strategy - Service Design - Continual Service Improvement - Service Operation - Service Transition |