ITIL 4 Foundation - ITIL-4-Foundation FREE EXAM DUMPS QUESTIONS & ANSWERS
How is a continual improvement register used?
Correct Answer: B
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Which of the following practices suggests that organizations should develop competencies in methodologies and techniques, like SWOT (strength, weakness, opportunity, and threat) analysis and balanced scorecard review, in order to meet their needs?
Correct Answer: C
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Which term is used to describe removing something that could have an effect on a service?
Correct Answer: D
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Which service value chain activity deals with the purchase of new products?
Correct Answer: A
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Which practice has a purpose that includes the management of financially valuable components that can contribute to the delivery of an IT service?
Correct Answer: D
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Which activity is NOT recommended by the start where you are' guiding principle?
Correct Answer: A
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Identify the missing word in the following sentence.
Sponsor is the role that authorizes budget for service [?)
Sponsor is the role that authorizes budget for service [?)
Correct Answer: D
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A service will be unavailable for the next two hours for unplanned maintenance. Which practice is MOST LIKELY to be involved in managing this?
Correct Answer: A
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Identify the missing work in the following sentence.
An organization which is undertaking an improvement initiative should [?] the existing methods and services when building for the future.
An organization which is undertaking an improvement initiative should [?] the existing methods and services when building for the future.
Correct Answer: A
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Which service value chain activity relates with buying new products?
Correct Answer: A
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