Microsoft Deploying Enterprise Voice with Skype for Business 2015 - 070-333 FREE EXAM DUMPS QUESTIONS & ANSWERS
You plan to implement the response group for the support staff and to create the agent groups shown in the following table.
You need to configure the agent groups to meet the response group requirements.
How should you configure each agent group? To answer, select the appropriate options for each group in the answer area.
You need to configure the agent groups to meet the response group requirements.
How should you configure each agent group? To answer, select the appropriate options for each group in the answer area.
Correct Answer:
You have a Skype for Business Server 2015 Infrastructure. The infrastructure contains two sites and is configured for Enterprise Voice. The sites are located in Chicago and Toronto. Each site has a distinct voice policy, public switched telephone network (PSTN) usage, voice route, and trunk transaction rule as shown in the following table:
You need to ensure that all outbound voice calls to the PSTN from the users in the Toronto site are routed through the trunk at the Toronto site. Calls must use the Mediation Server at the Chicago site if the Mediation Server at the Toronto site is unavailable.
What should you do?
You need to ensure that all outbound voice calls to the PSTN from the users in the Toronto site are routed through the trunk at the Toronto site. Calls must use the Mediation Server at the Chicago site if the Mediation Server at the Toronto site is unavailable.
What should you do?
Correct Answer: A
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You need to create a rule to meet the technical requirements for international dialing from the SIP trunk in the New York office.
Which type of rule should you create?
Which type of rule should you create?
Correct Answer: C
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You need to resolve the issue with Aries phones faced by two new users in finance department. What should you do?
Correct Answer: A
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Problem Statements
Two users who recently joined the company's finance department report that they are not able to use their Aries phones even when they tether the phone to their computer.
You need to implement voice resiliency for international calls.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Two users who recently joined the company's finance department report that they are not able to use their Aries phones even when they tether the phone to their computer.
You need to implement voice resiliency for international calls.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Correct Answer:
Explanation
Topic 4, Tailspin toys
Tailspin toys is a toy manufacturer. The company headquarters is located in Melbourne. The company has a design and development office located in Singapore. The company also has branch offices in Hong Kong, Jakarta, Tokyo, Sydney, and Auckland. Tailspin Toys has implemented Skype for Business Server 2015 and is actively using instant messaging (IM), presence, peer-to peer audio and video, conferencing, remote access, and federation. The company uses Exchange Online.
The number of users in each office is shown in the following table:
Existing Environment
Networks
You have the following networks:
The network latency between each branch site and the central site is more than 25ms. Based on the network latency, you use the RTAudio codec for all public switched telephone network (PSTN) calls from the branch sites.
All Windows desktop client computers run Windows 7, Windows 8.1, or Windows 10 and are domain joined.
Skype for Business
Singapore and Melbourne each have the following Skype for Business Server 2015 components:
A front-end pool with three front-end servers
A back-end pool that is configured as a two server SQL AlwaysOn availability group A single Edge Server A single Reverse Proxy server A single Office Web App server Tailspin Toys currently uses a third-party dial-in conferencing provider. Moving dial-in conferencing from the third-party dial-in conferencing provider to the new Skype for Business solution will add a maximum concurrency of 50 PSTN calls to the Melbourne and Singapore sites, respectively.
PBX and Dial plans
The following table shows the call load for the existing IP PBX solution:
The following table details the Dial Plan for the Sydney office:
User issues
Users report the following issues:
Users in Hong Kong report issues with media quality when using Skype for Business conferencing features.
Users who need to use Call Via Work report that this option is not visible in their desktop client.
Users in the Auckland office report issues regarding call quality. You identify that the issue relates to use of non-qualified devices. You purchase new qualified devices and have delivered the device to the Auckland office.
After the migration from the existing IP-PBX, users in Sydney report that they cannot make calls to mobile numbers.
User1 is located in the Auckland office. User1 reports persistent call quality issues. You generate the following diagnostic report for User1:
Caller Device and Signal Metrics:
Audio Stream (Caller->Callee)
Audio Stream (Callee -> Caller)
Requirements
Business Requirements
You have the following business requirements:
You must centralize voice services and reduce the costs associated with long distance and international calls.
You must implement a single voice solution across the enterprise.
Any planned changes to the solution must minimize administrative and financial costs.
Executives must be allowed to use third party tablets and mobile devices.
Executives must be able to receive inbound calls even under bandwidth constrained situations.
Technical Requirements
You have the following technical requirements. The new Skype for Business solution needs to replace the existing third-party party dial-in conferencing provider.
Network requirements:
Prioritize Skype for Business traffic on the network where possible.
Avoid over-subscription on bandwidth constraint network sites.
Unified Messaging requirements:
Tailspin toys prefers to use voice mail as part of Exchange Online.
Enterprise Voice requirements:
Provide enterprise voice to all users in all locations.
Ensure that the solution is highly available.
PSTN connections must be centralized to Melbourne and Singapore.
You must implement Call Via Work functionality for specific users.
You support a Skype for Business environment.
Unified Messaging has been configured in the existing Exchange 2013 environment as part of the Skype for Business project. You plan to deploy Enterprise Voice for all users, including users who have Skype for Business Phone Edition devices that connect by using a LAN cable and a USB cable.
When a test user signs into Skype for Business, a prompt is displayed requesting user credentials for the Phone Edition device. The user logs in and after a delay, a yellow warning triangle appears on every test Phone Edition device.
In reviewing the device for errors, you discover that Exchange integration is failing with the following error:
"Connection to Microsoft Exchange is unavailable. Please contact your support team." Logs from the Skype for Business Phone Edition device are displayed in the Exhibit 1. Click the celog button.
Internet Information Services (IIS) logs from the Exchange server are displayed in Exhibit 2. Click the iislog button.
You need to ensure that the device can authenticate to Exchange Web Services.
What should you do?
Unified Messaging has been configured in the existing Exchange 2013 environment as part of the Skype for Business project. You plan to deploy Enterprise Voice for all users, including users who have Skype for Business Phone Edition devices that connect by using a LAN cable and a USB cable.
When a test user signs into Skype for Business, a prompt is displayed requesting user credentials for the Phone Edition device. The user logs in and after a delay, a yellow warning triangle appears on every test Phone Edition device.
In reviewing the device for errors, you discover that Exchange integration is failing with the following error:
"Connection to Microsoft Exchange is unavailable. Please contact your support team." Logs from the Skype for Business Phone Edition device are displayed in the Exhibit 1. Click the celog button.
Internet Information Services (IIS) logs from the Exchange server are displayed in Exhibit 2. Click the iislog button.
You need to ensure that the device can authenticate to Exchange Web Services.
What should you do?
Correct Answer: C
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You have a Skype for Business Server 2015 environment.
Users report significant delays in presence status updates as well as poor audio quality during normal business hours.
Which two network metrics should you examine? Each correct answer presents part of the solution.
Users report significant delays in presence status updates as well as poor audio quality during normal business hours.
Which two network metrics should you examine? Each correct answer presents part of the solution.
Correct Answer: C,D
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