74-338 Exam Dumps
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| Certification Provider: | Microsoft |
|---|---|
| Exam Code / Number: | 74-338 |
| Exam Name: | Lync 2013 Depth Support Engineer Exam |
| Exam Questions: | 114 |
| Last Updated: | Jul 11, 2026 |
| Corresponding Certification: | Microsoft Lync Server |
(366 Up Votes)Microsoft 74-338 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshoot Infrastructure and Core Components | 25% | - Front End, Back End, and Edge Server problems - Topology and configuration issues - Central Logging Service and monitoring tools - Certificates, DNS, and authentication |
| Topic 2: Troubleshoot IM and Presence | 20% | - IM delivery and federation issues - Persistent Chat problems - Sign-in and registration failures - Presence status inconsistencies |
| Topic 3: Troubleshoot Enterprise Voice | 30% | - Call Admission Control (CAC) and QoS - Call routing and dial plans - Media quality and codec issues - Response Group and Call Park service - Mediation Server and gateway connectivity |
| Topic 4: Troubleshoot Conferencing and Collaboration | 25% | - Application sharing and Office Web Apps integration - Meeting join and connectivity - Dial-in conferencing access - Audio/video quality and media flow |