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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a Microsoft Lync Server 2013 Enterprise pool named Lync2013.contoso.local. The pool is configured
with two Session Initiation Protocol (SIP) domains named litware.com and fabrikam.com. The environment also includes the following:
-three Front End Servers named Lync2013FEl, Lync 2013FE2, and Lync2013FE3 -one Back End Server named Lync2013BE You plan to install a single Edge Server. You create an Edge pool named Lync2013Edge.contoso.local. You want to configure the following Edge services:
-Access Edge to use sip.fabrikam.com
-Web Conferencing to use conf.fabrikam.com You also want to enable the federated access feature. You need to assign internal and external certificates to the Lync 2013 Edge server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Request a certificate from a public certificate authority (CA) and include the names sip.fabrikam.com and sip.litware.com. Assign this certificate to the internal interface of Edge Server.
B) Request a certificate from a public certificate authority (CA) and include the names Lyncdiscoverexternal.fabrikam.com and sipfederation.fabrikam.com. Assign the certificate to internal and external interfaces of the Edge Server.
C) Request a wildcard certificate for *.contoso.local from an internal certificate authority (CA). Assign the certificate to internal and external interfaces of the Edge Server.
D) Request a private certificate from an internal certificate authority (CA) and include the name Lync2013Edge.contoso.local. Assign the certificate to internal interface of the Edge Server.
E) Request a certificate from a public certificate authority (CA) and include the names sip.fabrikam.com, sip.litware.com, and conf.fabrikam.com. Assign this certificate to the external interface of the Edge Server.

2. You support a Microsoft Lync Server 2013 datacenter that has:
-Two paired Front End pools named ConPoolOl and ConPool02 running Microsoft Lync Server 2013.
-65,000 users.
Meeting content is stored on ConPoolOl.
The servers that are running ConPoolOl suffer a catastrophic failure. You take the following steps:
-Failover users to ConPool02.
-Correct the failure on ConPool01.
-Failback the users to ConPool01.
You need to restore meeting content for users. Which cmdlet(s) should you run?

A) Invoke-CsPoolFailover PowerShell
B) Get-CsDatabaseMirrorState crndlet and then Invoke-CSManagementServerFailover PowerShell
C) Invoke-CsBackupServiceSync
D) Test-CsDatabase cmdlet, and then Get-CsUserDatabaseState

3. You support a customer whose network environment includes Microsoft Lync Server 2013 servers and computers
that are members of an Active Directory Domain Services (AD DS) domain named contoso.local. The domain includes Microsoft Exchange 2010 organization and Enterprise Certification
Authority (CA). Client computers have Lync 2013 installed. A user reports that his presence information in Lync 2013 is not updated based on his Calendar. You need to ensure that the user's presence information is updated based on his Calendar. What should you do?

A) Enable enhanced privacy presence mode.
B) Reset mailbox permissions to the default.
C) Reissue the Lync certificate and include meet.contoso.local as a Subject Alternative Name (SAN).
D) Update the SMTP address to lower case. Set the session initiation protocol (SIP) address to match the SMTP address.

4. You support a customer whose company network includes Microsoft Lync Server 2013 with web conferencing deployed at a main site named Washington and a branch site named Redmond. All users have Lync 2013 and Microsoft Outlook 2013 installed. UserA and UserB are both Lync- enabled users at your customer's main site. UserA has the Global conferencing policy and the Washington meeting configuration assigned to his account. UserB has the Redmond conferencing policy and the Global meeting configuration assigned to his account. In online meetings that UserA schedules, users can collaborate using videoconferencing. In online meetings scheduled by UserB, videoconferencing is not available. You need to determine
why videoconferencing is unavailable in UserB's meetings.
Which cmdlet should you run from the Lync Server Management Shell?

A) Get-CSConferencingPolicy -Identity Redmond
B) Get-CSMeetingConfiguration -Identity Redmond
C) Get-CSMeetingConfiguration -Identity Global
D) Get-CSConferencingPolicy -Identity Global

5. You support a customer whose company network contains Microsoft Lync Server 2013. The company has four buildings on a single site. A user reports that when she calls users in another building, the call quality is poor. You receive the Quality of Experience (QoE) report: Which of the following values is outside acceptable limits?

A) Receive noise level: -56dBoV
B) Packet utilization: 32701
C) Avg. round trip: 867ms
D) Avg. packet loss rate: 0.21%
E) Avg. jitter: 23ms

Solutions: