Exam Name: CRM 3.0 Installation and Configuration
Certification Provider: Microsoft
Corresponding Certification: Microsoft Business Solutions
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Microsoft : MB2-421 Exam Premium Dumps
Check Updated on: Aug 27, 2026
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Microsoft MB2-421 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Planning and Preparing the CRM Environment | - Prepare supporting infrastructure
|
| Topic 2: Installing Microsoft Dynamics CRM 3.0 | - Deploy CRM server components
|
| Topic 3: Maintenance and Troubleshooting | - Maintain the CRM environment
|
| Topic 4: Configuration and Administration | - Configure organizations and users
|
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