Microsoft CRM 3.0 Customization MB2-422 Certified Exam Dumps

MB2-422 Exam Dumps

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Certification Provider: Microsoft
Exam Code / Number: MB2-422
Exam Name: CRM 3.0 Customization
Exam Questions: 212
Last Updated: Oct 09, 2026
Corresponding Certification: Microsoft Business Solutions

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Microsoft MB2-422 Exam Syllabus Topics:

SectionObjectives
Topic 1: Security and Data Management- Security model
  • 1. Roles and privileges
    • 2. Record-level security
      - Data management
      • 1. Data integrity and relationships
        • 2. Import/export data
          Topic 2: Customization Fundamentals- Form customization
          • 1. Form layout design
            • 2. Form events and scripts
              - Entity customization
              • 1. Creating and modifying entities
                • 2. Attributes and field types
                  Topic 3: Business Logic and Automation- Workflows and processes
                  • 1. Automated business rules
                    • 2. Workflow creation and management
                      Topic 4: Microsoft CRM Architecture Overview- CRM platform components and structure
                      • 1. Core CRM entities and relationships
                        • 2. System architecture and layers


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