MB3-465 Exam Dumps
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| Certification Provider: | Microsoft |
|---|---|
| Exam Code / Number: | MB3-465 |
| Exam Name: | GP 9.0 Field Service Implementation |
| Exam Questions: | 152 |
| Last Updated: | Jul 06, 2026 |
| Corresponding Certification: | Microsoft Business Solutions |
(274 Up Votes)Microsoft MB3-465 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service Call Management | 25% | - Scheduling and resource assignment - Creating and updating service calls - Work order lifecycle |
| Field Service Setup & Configuration | 25% | - Security and user access - System requirements and installation - Company setup and global parameters |
| Contract Administration | 20% | - Contract renewals and terminations - Service contract creation and management - Billing rules and coverage |
| Preventive Maintenance | 15% | - Tracking completion history - Setting up maintenance schedules - Generating recurring work orders |
| Depot & Returns Management | 15% | - Return merchandise authorization (RMA) - Inventory integration for service - Depot repair process |